Diamond Ratings - For AAA Approved Restaurants
Only restaurants that have demonstrated the quality
requirements to become AAA Approved are assigned a AAA Diamond rating.
Rather than a measure of quality, the Diamond ratings are an indicator
of the extent of services, facilities, and amenities available to patrons.
The ratings of one to five AAA Diamonds assist members in
selecting restaurants matched to their needs and expectations - from basic
to moderate to world-class. AAA's Diamond rating criteria are broad guidelines
regarding the physical facilities and guest services typically found at
each rating level.
Diamond Rating Guidelines for Restaurants
Access the complete guidelines in Section Three of
Restaurant
Requirements & Diamond Rating Guidelines (pdf). See the rating
definitions below for a quick reference from P. 7-8 of the booklet.
What the Diamond Ratings Mean
- One Diamond: A one diamond restaurant must
meet basic requirements pertaining to management, cleanliness
and overall quality. The primary focus is on providing wholesome,
straightforward and familiar food at an economical price. Generally,
the menu selection is limited to a restaurant’s specialty, such
as hamburgers, fried chicken, pizza or tacos. Service is limited,
in many instances self service, and the surroundings are often
utilitarian.
- Two Diamond: A two diamond restaurant displays
noticeable enhancements to food presentation, such as the use
of common garnishes in combination with the dishware. Typically,
the menu offers a wide selection featuring familiar favorites
or home-style foods often cooked to order and reasonably priced.
The service, while often limited, is plain-speaking and relaxed.
The surroundings, while limited in scope, typically reflect
a clear theme. All elements combine to provide a familiar, often
family-oriented experience.
- Three Diamond: A three diamond restaurant
often employs a professional chef and a supporting staff of
highly-trained cooks. The menu is skillfully prepared and often
reflects interpretations of the latest trends or a mastering
of traditional cuisine. Typically, there are expanded offerings
of beverages in complement to the menu, such as international/regional
wines, specialty beers, cocktails and soft drinks. A professional
dining room manager leads a complement of efficient service
staff. The service reflects some degree of refinement, such
as reservations accepted, personal assistance or the ability
to adapt to the guest’s specific needs. The décor reflects the
use of well-coordinated design mediums that provide a distinct
theme and good comfort. Restaurants at this level convey an
entry into fine dining and are often positioned as an adult-oriented
experience.
- Four Diamond: A four diamond restaurant is
geared to individuals in search of a distinctive fine-dining
experience. Often orchestrated by an executive chef and an accomplished
staff, menus reflect a high degree of creativity and complexity,
using imaginative presentations to enhance high quality, market-fresh
ingredients. The equally proficient service staff demonstrates
a strong desire to meet or exceed guest expectations. A wine
steward is typically available to provide menu-specific knowledge
on wine selection. The ambiance is highly refined, comfortable
and well-coordinated, incorporating quality materials and a
variety of upscale design enhancements to give a first-class
impression. The overall dining experience is typically expensive.
- Five Diamond: A five diamond restaurant is
renowned and consistently provides a world-class experience.
This is "haute cuisine" at its best. Menus are cutting edge,
using only the finest ingredients available. Food is prepared
in a manner that is highly imaginative and unique. The combination
of technique and ingredients is extraordinary, reflecting the
impeccable artistry and awareness of highly-acclaimed chefs.
A maître d’ leads an expert service staff that exceeds guest
expectations by attending to every detail in an effortless and
unobtrusive manner.
